Contact Us

1. How to Contact Us

This page provides information on how to get in touch with us regarding orders, products, delivery or website-related enquiries. We aim to respond clearly and in a timely manner.

2. Contact Channels

You may contact us using one of the methods below. E-mail is recommended for detailed or order-related enquiries.

• E-mail: partnersupport@placidara.com
• Phone: +65 (927) 91859

3. Customer Support Hours

Customer support is available Monday to Friday, 9:00 – 17:00 (AEST/AEDT).

Messages received outside these hours will be responded to on the next business day.

4. Address for Reference

For formal correspondence, our reference address is:

• Address: APT BLK 71 REDHILL ROAD #09-21, SINGAPORE 150071, SINGAPORE

5. Helpful Information When Contacting Us

To help us assist you efficiently, please include relevant details such as your order number and a clear description of your enquiry where applicable.

We aim to provide clear communication and practical assistance for all enquiries.